| 1. |
Normal maintenance twice per year after signing product
maintenance contract |
| 2. |
“Client is the first” is our service aim. Each service
member should obey it when doing maintenance and is glad
to accept clients’ supervision. |
| 3. |
Unless the artificial factor, our company’s products
have life long maintenance. |
| 4. |
Service member should strict to complete the service
mission with high quantity according to the clients’ request,
answer clients’ questions and provide clients’ solution. |
| 5. |
Strict to observe clients’ regulation, operate to give
clients’ convenience and protect our company and clients’
image. |
| 6. |
If you want to change accessory, maintenance accessory
price list and damaged parts should be showed. Damage
situation and reason must be explained. The damaged ones
would be taken back. |
| 7. |
7 Service member should have the ability to solve the
problem in time with professional knowledge and complete
the mission as quick as possible in order to reduce clients’
inconvenient and lose. |
| 8. |
Register clients’ suggestion or appeal and deal with
it carefully in the shortest time till make clients satisfy.
|
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